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Healing Era Squad

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Important Reminders

The following policies and procedures were agreed upon during your intake process. These guidelines are in place to respect the value of both your time and mine. Time is an irreplaceable resource, and consistency in therapy is crucial for making meaningful progress toward your treatment goals. Additionally, maintaining regular attendance is fair to others who may be on a waiting list or who prefer your scheduled time.  The documents you signed upon intake which you can find in your online portal as well as below for you to review at your convenience.  

Late Arrival: I will wait up to 10 minutes after your scheduled session time. If you arrive later than this, it will be considered a late cancellation/no-show, and you will be charged for the session.

Cancellation Policy: There is a 48-hour cancellation policy. If you need to cancel or reschedule within 48 hours of your appointment, and we are able to find a mutually convenient time within the same week, you will not be charged a late cancellation fee. If we cannot find an alternative time, the fee will apply.

No-Show/Late Cancellation Policy: After two late cancellations or no-shows, you will receive a final reminder. If a third instance occurs, you will be discharged from services, and I will provide you with a list of referrals to other clinicians who may be a good fit for your needs.

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